Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:
- Name, email address, and phone number
- Billing and shipping address
- Payment information (processed securely via XPay — we never store card details)
- Order history and purchase records
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and updates
- Respond to customer service requests
- Improve our platform and services
- Send promotional communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With payment processors to complete transactions
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement industry-standard security measures to protect your personal information. All data transmissions are encrypted using SSL/TLS technology. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies to enhance your shopping experience, remember your cart, and analyze site traffic. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@grabnext.com.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at support@grabnext.com.